Social Franchise Network (SFN) Business Officer Social Franchising Based in Hargeisa Reports to the Social Franchise Network (SFN) Business Manager Duration: 12 months


Social Franchise Network (SFN) Business Officer

Social Franchising

Based in Hargeisa

Reports to the Social Franchise Network (SFN) Business Manager

Duration: 12 months


Who we are

With over 45 years of experience, working in over 60 countries, Population Services International (PSI) is the world’s leading non-profit social marketing organization. PSI is reimagining healthcare, by putting the consumer at the center, and wherever possible – bringing care to the front door. We are working to fix market failures, shape future health markets and shift policy and funding to better support consumer empowered healthcare.

There are over 8,000 “PSI’ers” around the world. We are a diverse group of entrepreneurial development professionals with a wide range of backgrounds and experience. All with unique skills that we bring to the critically important work that we do.

Join us!

PSI Somaliland is one of our innovative network members working with the commercial sector in reproductive health, diarrhea prevention & treatment, fever case management, and childhood nutrition. The team focuses on the estimated 60% of women who use the private sector for their first line of health solutions. Using market and behavioral data PSI Somaliland develops marketing plans to increase demand for and access to quality health

products and services in the private sector, including through franchising of private health facilities.

We are looking for a Business Officer who will be tasked with the provision of business support/advice to PSI’s SFN franchisees to best enable them to grow their health practice.

This role will focus on the coordination of processes related to rollout and franchisee membership (recruitment), monitoring of specific metrics, provision of customized business advice, and business skills trainings for health providers. The Business Officer will have substantial responsibility, reporting directly to the Business Manager of the Social Franchise Network (SFN).

Our ideal candidate has extensive experience “owning” tasks and learning quickly. S/he thrives in an entrepreneurial environment, enjoys multi-tasking & monitoring trends for business improvement, strives to take on responsibility, and takes pride in ensuring that every detail is checked and a job is well done.

Sound like you? Read on.

Your contribution

You will:

  • Recruit eligible facilities into the franchise
  • Work with franchisees to scale-up their services
  • Build providers business and entrepreneurial skills through business training and

ongoing mentorship/supportive supervision

  • Provide customized business advice by franchisee, assist them in developing

actionable growth plans

  • Conduct analyses, monitor & evaluate franchisee metrics.

What are we looking for?

We are looking for an exceptional individual with enough personal organization and

attention to detail to seamlessly monitor and analyze franchisee portfolios to promote

the success of the franchise model.

We are open to candidates from a variety of backgrounds but expect the following:

  • Excellent strategic thinking and problem-solving skills
  • Bachelor’s degree in Business Administration, Entrepreneurial or other businessrelated

field. Additional qualification/diploma in Project Management, Business

Management or Finance is an added advantage

  • At least 3 years’ working experience in a business-related field. Experience in

Health services delivery an added advantage

  • Excellent communication skills and analytical abilities, presented in an insightful,

structured way

  • Willingness to travel within the country as required in the course of duty
  • Team player with unwavering professionalism
  • Excitement, passion and fire in the belly, combined with a willingness to roll up

your sleeves and get things done

Got what it takes?

If you think you are a great fit we would love to hear from you. Please send an email with a brief background on yourself and a CV to with “SFN Business Officer” in the subject line , the close date will be 04 / December 2019

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.



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